Business software is a set of computer software that is designed to help manage and operate businesses, enhancing efficiency and accuracy. They can be used to carry out various tasks, including customer relationship management (CRM) as well as project management, sales force automating and financial accounting. There are a variety of software for business designed to meet the needs of its specific industry.
For instance, a business which sells online products can benefit from features such as customer relationship management software, which allows for greater transparency and a stronger relationship with customers. This software can give valuable insights into the performance of a business like how well its marketing strategy is implemented or how effective its site converts customers.
The business software used by businesses is widespread and has been a crucial component in the growth of businesses around the world. The first business application software was designed for jobs that required white collar workers, with large mainframe computers used to automate jobs such as processing bank cheques and factory accounting. Later, word processors such as Word Perfect and Microsoft Word saw the decline of the IBM typewriter, and mathematical spreadsheet programs such as Lotus 1-2-3 and Excel became extremely popular among corporate users.
Certain business application software is interactive, which means that it can be employed by business people to alter data and produce results immediately. Certain business software runs in batch mode. This means it is programmed to run in a continuous manner and produce reports, with or without any intervention from the user. If a software issue occurs, a team is tasked to fix the issue in order to allow users back to their job. This is known as business application support.